Pixy cameras must be returned to Snap, and batteries must be safely disposed of. To get a refund, customers will need to visit the Pixy support site and follow the instructions. Snap is providing refunds for all customers who bought a Pixy. Snap also sold extra batteries for $16 to $20.Īccording to the recall notice, customers who purchased a Pixy Flying Camera should remove the battery and stop charging it. The Pixy was sold on Snapchat's Pixy website and on Amazon between May 2022 and December 2023, with prices ranging from $185 to $250. One incident resulted in a minor battery fire, and a second resulted in a minor injury. The Pixy's battery can overheat, and there have been four reports of battery issues. Still, Snap sold 71,000 of the devices, but now it's recalling all of them.Īs noted by The Verge, the batteries in the Pixy are a fire hazard and Snap has issued a recall in partnership with the US Consumer Product Safety Commission. Sales of the device were lackluster and Snap stopped all plans for further work on the device after a four month period. For a few months in 2022, Snapchat parent company Snap sold a Pixy selfie camera drone.
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